DO I HAVE TO BE PRESENT TO RECEIVE MY DELIVERY?

Both same-day delivery and next-day delivery orders require a signature upon delivery. If someone is not available to receive the order, you will receive communication from Hived when the next delivery attempt will be made. After 3 failed attempts, Hived will return the order to Le Labo.

Please note that after the courier has collected your order from Le Labo, you will receive an email with a live tracking link where you may in-flight options, including delivery preferences and delivery rescheduling if needed.