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Complimentary regular shipping for all orders shipping to the United States. Afterpay available for U.S. orders. Complimentary regular shipping for all orders shipping to the United Kingdom. Complimentary regular shipping for orders over €100 shipping to Europe. Delays in online orders shipping to Europe may occur.
  • FINE FRAGRANCES
    fine fragrances
    LAVANDE 31
    Classic Collection
    • LAVANDE 31
    • THÉ MATCHA 26
    • SANTAL 33
    • ANOTHER 13
    • THÉ NOIR 29
    • ROSE 31
    • BERGAMOTE 22
    • BAIE 19
    • LYS 41
    • TONKA 25
    • NEROLI 36
    • YLANG 49
    • FLEUR D'ORANGER 27
    • PATCHOULI 24
    • LABDANUM 18
    • JASMIN 17
    • VETIVER 46
    • AMBRETTE 9
    • IRIS 39
    • OUD 27
    By Format
    • EAU DE PARFUM
    • DISCOVERY
    • BODY LOTION
    • SHOWER GEL
    • BODY OIL
    • LIQUID BALM
    • SHAMPOO
    • CONDITIONER
    • PERFUME OIL
    • TRAVEL TUBES
    • SCENTED BODY BAR
    • TRAVEL SET
  • REFILLS
  • HOME CREATIONS
    home creations
    CONCRETE CANDLE
    Home Creations
    • AMBROXYDE 17
    • SANTAL 26
    • ENCENS 9
    • PALO SANTO 14
    • CALONE 17
    • FIGUE 15
    • LAURIER 62
    • PETIT GRAIN 21
    • CADE 26
    • PIN 12
    • VERVEINE 32
    • CEDRE 11
    • ANIS 24
    By Format
    • CLASSIC CANDLE
    • HOME FRAGRANCE
    • CONCRETE CANDLE
    • VOTIVES
    • DISCOVERY
  • BODY — HAIR — FACE
    body — hair — face
    BODY — HAIR — FACE
    Body
    • HAND SOAP
    • HAND LOTION
    • HAND POMADE
    • SHOWER GEL
    • SHOWER OIL
    • BODY CREAM
    • BODY SCRUB
    Hair
    • SHAMPOO
    • CONDITIONER
    • HAIR MASK
    • SCRUB SHAMPOO
    Face
    • FACE LOTION
    • FACIAL CLEANSING OIL
    • LIP BALM
    • FACE MASK
    • FACE SCRUB
    By Scent
    • HINOKI
    • BASIL
    • MANDARIN
    • UNSCENTED
  • GROOMING
  • ODDITIES
  • GIFT CARD
  • DISCOVERY
    discovery
    DISCOVERY SETS
    Discovery
    • CLASSIC COLLECTION
    • HOME CREATIONS
    Discovery Sets
    • CLASSIC COLLECTION
    • CLASSIC CANDLE
    • SCENTED BODY BAR
    Scent Recommendation
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  • ABOUT US
    about us
    ABOUT US
    About Le Labo
    • MANIFESTO
    • LABS
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    • COLLECTIONS
    • INGREDIENTS
    • ROOTS
    Our Creations
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    • HOME CREATIONS
    • BODY — HAIR — FACE
    • GROOMING
    Overheard Le Labo
    • LE JOURNAL
    • LE JOURNAL SOCIETY

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    Clearpay

    WHAT IS CLEARPAY?

    Clearpay is a payment service that lends customers a fixed amount of credit to make purchases instantly and then pay for them in 4 automatic instalments, made every 2 weeks, without any interest (late fees apply). Please use Clearpay responsibly.

    The service is provided by Clearpay Finance Ltd. Clearpay Plans are not regulated by the Financial Conduct Authority.

    HOW DO I USE CLEARPAY?

    Clearpay can be used online and instore. To transact online, just shop on Merchant Site and check out as normal. At checkout, choose the Clearpay payment method. You will be directed to the Clearpay website to register and provide payment details (Visa, Mastercard or Amex).

    If you’ve used Clearpay before, just log in to your Clearpay account. Then complete your order!

    To use Clearpay instore, simply download the Clearpay mobile app, set up the Clearpay Card, and use the Clearpay Card with Apple Pay or Google Pay to make a contactless payment at check out. You will repay us the amount in 4 instalments.

    WHERE CAN I USE CLEARPAY?

    Take a look at the Clearpay Shop Director to check out our amazing partners where you can use Clearpay.

    WHO CAN USE CLEARPAY?

    Clearpay is only available to permanent UK residents aged 18+ (excluding Channel Islands) with a UK billing address.

    Customers with international billing addresses will not be able to use Clearpay or create a Clearpay account.

    Other eligibility criteria apply. See Clearpay Terms of Service for further details.

    HOW DOES THE CLEARPAY PAYMENT SCHEDULE WORK?

    Clearpay will split the total value of your order into 4 instalments payable every fortnight. When transacting online the exact amounts and dates will be displayed for you to agree to before you confirm your purchase. For instore purchases you will receive your payment summary once you have successfully transacted.

    If you would like to make additional unscheduled payments before they are due, you may log into your Clearpay account to make your payments early. Clearpay will then adjust the amount owed accordingly.

    You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.

    WHAT IF I CAN'T PAY A CLEARPAY INSTALMENT?

    If you cannot make a payment, please contact Clearpay here.

    As soon as you miss a payment, Clearpay will immediately stop you from making any further purchases with Clearpay.

    Clearpay will give you until 11pm on the following day to make your repayment and then you will incur a late fee if you are still not able to make the payment by then. This will be an initial £6 and a further fee of £6 if the missed payment is not made within 7 days. If your order is less than £24, the total late fee will be £6. If your order is £24 or over, total late fees will not exceed 25% of the total order or £24, whichever is less.

    Clearpay debt may be passed to a debt collection agency and this may affect your ability to use Clearpay in future. We encourage you to use Clearpay responsibly. Please see Clearpay Terms of Service for further details.

    WHEN WILL MY ITEMS BE DELIVERED IF I USE CLEARPAY?

    Clearpay orders are delivered within our standard delivery timeframes like any order from Merchant Site.

    IS THERE A LIMIT TO HOW MUCH I CAN SPEND ON A SINGLE CLEARPAY TRANSACTION?

    Yes, your order value including shipping must be between Merchant Minimum Order and £1000 to use Clearpay. Your maximum order value may be lower depending on factors such as being a new customer or your payment history.

    CAN I USE ANOTHER FORM OF PAYMENT WITH CLEARPAY?

    Yes, you may also use a gift card, cash, or a promotional code with Clearpay to pay for your purchase.

    HOW DO I RETURN OR EXCHANGE AN ITEM PURCHASED WITH CLEARPAY?

    Clearpay purchases follow the retailer's standard return policy for both instore and online transactions. Check with the retailer’s return policy to make sure your purchase is eligible for return.

    Please note, refunds for Clearpay purchases will be refunded from Merchant Site to Clearpay. We cannot provide an exchange or cash refund.

    When the refund is processed, any upcoming payments you have to Clearpay will be cancelled and any payments you have already made will be refunded back to the card you paid with. Please note that until the merchant has confirmed the receipt of any return goods, you will be liable to continue to make your payments to Clearpay.

    You can view the details by logging in to your Clearpay account. For more information on refunds, please visit Clearpay’s FAQ page.

    WHERE CAN I FIND OUT MORE ABOUT CLEARPAY?

    Visit the Clearpay website here for a comprehensive list of FAQs, Clearpay Terms of Service here, and Privacy Policy here.



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