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ACCOUNT

  • I CAN'T GET INTO MY ACCOUNT. WHAT DO I DO?

    Go to our login page and select 'Forgot Password'. If you are still unable to access your account, please reach out to concierge@lelabofragrances.com.

  • HOW DO I GET A NEW PASSWORD?

    Go to our login page and sign into your account. Under My Profile, select 'Change Password'. Follow the on-screen steps to set up your new password for your account.

  • WHAT DO I DO IF I FORGOT THE EMAIL ADDRESS ASSOCIATED WITH MY ACCOUNT?

    If you do not recall the address associated with your account, please reach out to concierge@lelabofragrances.com. If you no longer have access to the email associated with your account, our team can assist with deletion and setting up a new account.

  • HOW DO I UNSUBSCRIBE FROM YOUR NEWSLETTER?

    Your e-mail address will be used to send you transactional emails and information regarding any orders, and if you elect, to send you Le Labo newsletters and information about Le Labo products and events. You can unsubscribe to marketing emails at any time by clicking on the unsubscribe link in each newsletter. For more information on Le Labo Holding LLC privacy practices, your rights and how to exercise these rights, please see our Privacy Policy.

  • DOES ANYONE ELSE SEE THE INFORMATION I ADD TO MY ACCOUNT?

    To learn about Le Labo Holding LLC privacy practices, your rights and how to exercise these rights, please see our Privacy Policy.